“FullyBuilt came to us as a godsend when our previous 3PL experienced a catastrophic cyberattack that took us down for 11 days over the holidays. Brian and the FullyBuilt team, being the consultative partners they are, initially only offered their services to help navigate the challenge...

"Fully Built’s customer service team has been a total game-changer for us at Bro Glo. Before we hired them, we, the founders, were handling all the CX ourselves, which pulled us away from growing the business. The transition to Fully Built’s CX team was easy and seamless. Their team took the time to understand our brand, our products, and how we talk to and treat our customers. They treat our customers like their own, and it shows; we consistently get reviews raving about how great our customer service is. Best of all, I no longer have to worry about CX. I know it’s handled, and I can stay focused on scaling Bro Glo".

"Partnering with Fully Built has been a fantastic experience. Their CX team,  has transformed how we handle customer interactions. The integration with Gorgias has streamlined our support, allowing us to provide faster and more efficient responses. Fully Built’s personalized approach and commitment to quality service have made a real impact on our customer satisfaction. We’re grateful for their support and look forward to continued growth together".